TERMS OF SERVICE
BackCountry Mechanic On Call
Effective October 29, 2026
1. Website and scheduling service
These terms describe use of our website and appointment-scheduling service for mobile vehicle diagnostics, maintenance, and repairs. For questions, call 520-505-0269. A service request or calendar entry is not by itself confirmation of dispatch, a repair estimate, or authorization for unspecified work. Confirm availability, location, timing, and the proposed work directly with us.
2. Accurate and authorized requests
Provide accurate contact, vehicle, and service-location information. Request work only if you own the vehicle or have authority to arrange service. Do not misuse the site, interfere with its operation, submit unlawful content, or access another person’s account without permission. Keep account credentials private where accounts are offered.
3. Estimates, charges, and repair terms
Ask for the applicable diagnostic, travel, parts, labor, after-hours, and other charges before authorizing service. The estimate, repair authorization, invoice, and any separately supplied warranty or payment terms govern the particular job. These website terms do not establish a fee schedule, deposit, cancellation penalty, repair warranty, or automatic payment authorization. Do not assume that a calendar slot represents the time needed to complete a repair.
4. Availability and safe access
Appointment and emergency-service availability depends on technician availability, location, weather, access, and the work required. A request for emergency service does not guarantee immediate arrival. Mobile repairs require an appropriate, safely accessible work location and permission to use it. If a vehicle is unsafe, do not drive it. For an immediate threat to life or safety, contact emergency services.
5. Changes and cancellations
Call or message 520-505-0269 promptly to request a cancellation or reschedule. Confirm any job-specific cancellation, special-order parts, or dispatch terms before authorizing them. Contact us about delays, unavailable appointments, or an issue with a booking.
6. Connected services and privacy
Optional features may depend on third-party services such as Google Calendar. Access and availability depend on the permissions granted and the third party’s terms. Review the Privacy Policy linked in this site’s footer for information about data submitted through the service. Connecting a calendar does not authorize vehicle repairs or payment.
7. Website information and your rights
Website descriptions are general information and do not replace an inspection or a job-specific agreement. We may correct or update site information and features. Nothing in these terms excludes rights, warranties, or remedies that applicable law does not allow to be excluded. These terms do not impose arbitration, waive statutory rights, or set a liability cap.
8. Updates and contact
Updated website terms apply prospectively from the stated effective date. They do not by themselves change an existing repair agreement. For service questions or concerns, call 520-505-0269 and provide the relevant booking or invoice details.
